Industries · Mining & Resources
From head office
to the most remote site.
Onsite and remote IT support, 24/7 monitoring and remote connectivity for WA miners, from exploration through to production. One Perth team that understands what downtime costs out on site.
YOUR OPERATION, CONNECTED
ONE TEAM ACROSS EVERY LOCATION
Monitored 24/7 from Perth
Why mining is different
Remote, critical and always running.
Mining operations rely on technology in places most IT providers never go. The stakes are higher and the margin for downtime is smaller.
Help is a long way away.
When a site is hundreds of kilometres from Perth, a simple fault can stop work for days.
The link drops when you need it most.
Remote connectivity is the lifeline for safety, reporting and production systems.
New sites, no notice.
Camps, rigs and expansions need IT standing up fast, often with no runway.
Your IP is your competitive edge.
Geological data and project information has to be shared with partners without leaking.
A workforce that's always on the move.
FIFO crews and remote staff need secure access from wherever they are.
Boards and insurers want proof.
Cyber insurance and governance reviews are asking harder questions every year.
Generic IT support wasn't built for this. We were.
What we deliver
IT built for the way mining works.
Everything a mining operation needs, from the boardroom in Perth to the edge of the network.
Remote site connectivity
Satellite, point-to-point wireless and 4G failover to keep sites, camps and rigs online.
24/7 critical monitoring
Mission-critical systems watched around the clock, so issues are caught before they stop work.
Onsite & remote support
Engineers who travel to site when needed, backed by remote support for everything else.
Secure remote access
VPN with multi-factor authentication and device checks, for crews and staff wherever they work.
Unified communications
Voice, video and messaging on one platform, connecting head office with every site.
Disaster recovery
Backup and recovery across sites, so a failure in one place doesn't stop the operation.
Cyber security
24/7 threat detection and a documented incident response plan through SecureGuard.
IP & data protection
Classify sensitive data and share it safely with joint-venture partners and contractors.
Across the lifecycle
From the first drill hole to full production.
We support companies across the full breadth of the industry, from explorers to producers. What you need changes at every stage. We change with you.
01
Explore
Lean, portable IT and connectivity for camps and drill rigs that move with the program.
02
Develop
Infrastructure that scales as projects grow, with new sites stood up quickly and securely.
03
Produce
Mission-critical uptime, 24/7 monitoring and disaster recovery across every operating site.
04
Grow
Secure data sharing for joint ventures, acquisitions and expansion, with your IP protected.
Proven in the field
We make magic happen.
It's what our team says when a job everyone else called impossible gets done anyway. A few examples from the resources sector.
RESOURCES · CONNECTIVITY
A drill rig online with no runway
A rig needed connectivity at almost no notice. We built and shipped the kit, then kept it online over a weekend, switching to 4G failover and working the fault with the carrier.
Outcome: Site connected, and kept connected.
RESOURCES · RESILIENCE
Recovery across multiple sites
A resources company needed infrastructure that could survive the loss of a site. We designed and supported a multi-cluster disaster recovery architecture, with ongoing managed services.
Outcome: Improved resilience and reduced operational risk.
RESOURCES · DATA PROTECTION
Sharing data without leaking IP
A growing miner needed to share information with external partners. We classified its data, built a framework for secure external sharing and put data loss prevention in place.
Outcome: Secure collaboration, intellectual property protected.
Real Aeris Networks engagements. Client details kept confidential.
Questions
What mining clients ask us
Do you support sites outside Perth?
Yes. We support mine sites across regional Western Australia, with engineers who travel to site when needed and remote support nationally.
Can you work alongside our site IT team?
Yes. We often work with internal and site IT teams under a shared responsibility model, so everyone knows who looks after what.
What connectivity options do you provide?
Satellite links, point-to-point wireless and 4G failover, chosen to suit the location, the workload and how critical the site is.
Do you look after operational technology?
Our focus is corporate IT across head office and sites. Operational technology and plant networks are scoped separately, so responsibilities are always clear.
How quickly can you set up a new site or camp?
It depends on the location and what's needed. Tell us what's coming as early as you can and we'll plan the connectivity, equipment and support around your timeline.
Can you help with cyber insurance questions?
Yes. Insurers are asking more detailed questions every year. Because we know your environment, we can help you answer them with evidence.
Planning a new site, or tired of patchy support?
Let's talk about your operation.
Book a site IT review. We'll look at your connectivity, support, security and recovery across head office and site, and show you where the risks are.
✓Connectivity and support gaps, site by site
✓Security and data protection risks
✓A practical plan, built around your operation
Level 2, 40 Kings Park Road
West Perth, Western Australia