Industries · Aged Care & Not for Profit

Technology that never
gets in the way of care.

Secure, reliable IT for aged care homes and not-for-profits across Western Australia. Systems that stay up around the clock, protect resident data, and make every dollar of funding go further.

YOUR HOME, SUPPORTED

EVERY PART OF CARE, CONNECTED

Care & admin systemsResilient, backed up, always availablePROTECTED
Nurses' stationsBackup power when the mains dropsPROTECTED
Care staffReachable anywhere on sitePROTECTED
Campus Wi-FiCoverage across every wingPROTECTED
Resident dataSecured to Essential EightPROTECTED

Monitored and supported around the clock.

Built around 24/7 care
Essential Eight security
Not-for-profit licensing know-how
Upgrades without disruption

Sound familiar?

Care runs around the clock.
Your IT has to keep up.

Aged care and not-for-profit organisations carry big responsibilities on small teams and tight budgets.

Care doesn't stop, so IT can't either.

Nurses and carers rely on systems day and night. An outage at 2am is still an outage.

Old servers, no time to replace them.

Ageing infrastructure is a risk, but upgrades feel impossible without disrupting residents.

Resident data is sensitive.

Health and personal information needs protecting, and families and regulators expect it.

Staff need to be reachable.

Carers move around the whole site. A phone stuck at a desk doesn't help anyone.

Every dollar is accounted for.

Funding is tight, and technology spend has to be justified to the board.

Licensing rules keep changing.

Not-for-profit grants and discounts change, and getting it wrong costs money.

Your team should be caring for residents. Not chasing IT.

What we deliver

Everything a care home runs on.

From the server room to the nurses' station, technology that supports your staff and protects your residents.

Resilient infrastructure

Servers, storage and clustering designed so care systems stay up, even when hardware fails.

Backup & recovery

Backups tested every month, so you know you can recover, not just hope you can.

Essential Eight security

Controls aligned to the Australian Government's Essential Eight, with evidence to show for it.

Phones & communications

Modern phone systems with desk phones, mobile apps and intercom integration across the campus.

Campus Wi-Fi

Reliable wireless across every wing, for staff, devices and residents.

Backup power

UPS protection for servers, network cabinets and nurses' stations.

Microsoft 365 & Copilot

Email, Teams and Copilot, set up and licensed correctly for not-for-profits.

Managed support

Proactive monitoring and support through Premium Care, from a team that knows your site.

Making funding go further.

We understand how not-for-profits buy, license and report on technology.

✓Not-for-profit Microsoft licensing
✓Grant and discount changes managed
✓Spend planned around funding cycles
✓Clear reporting for your board

Proven in aged care

We make magic happen.

Real projects from our long-standing work with a Perth residential aged care home.

AGED CARE · INFRASTRUCTURE

Care can't stop for an upgrade

A residential aged care home's servers had reached end of life. We built a high-availability cluster with shared storage and a new backup server, moved every system across with minimal downtime, and added backup power to the nurses' stations.

Outcome: Modern, resilient systems, with no disruption to care.

AGED CARE · COMMUNICATIONS

Every call gets through

An ageing hardware phone system was replaced with a modern one. Desk phones went in across the campus, the front-door intercom was connected, and carers can take calls on their mobiles.

Outcome: Staff reachable wherever they are on site.

AGED CARE · SECURITY

Secure, and able to prove it

We're implementing Essential Eight Level One controls, including application control, tighter admin access, browser hardening, vulnerability scanning and monthly backup restore tests.

Outcome: A stronger security posture, backed by evidence.

Real Aeris Networks projects. Client details kept confidential.

Questions

What care providers ask us

Can you upgrade systems without disrupting care?

Yes. We plan cutovers carefully, use replication and failover to keep outages short, and schedule work around your care routines.

Do you understand Essential Eight?

Yes. We assess where you are against the Essential Eight, implement the controls, and give you evidence for your board, auditors and insurers.

Can you help with not-for-profit licensing?

Yes. We help you use not-for-profit Microsoft licensing correctly and manage changes when grants or discounts change.

Do you support phones as well as computers?

Yes. We deliver and support modern phone systems, including desk phones, mobile apps for carers and intercom integration.

Can you work alongside our own staff?

Yes. We often support an internal IT or admin contact, taking on the specialist work so they can focus on the organisation.

Do you work with other not-for-profits, not just aged care?

Yes. Many of the same needs apply across not-for-profits: tight budgets, sensitive data and small teams.

Start with a conversation

Let's make your IT one less thing to worry about.

Book an IT review. We'll look at your systems, security, phones and support, and give you a practical plan that fits your budget.

✓Risks to care systems and resident data

✓Where you stand against the Essential Eight

✓A plan that fits your funding

Book an IT review  → Call +61 8 9223 8000

Level 2, 40 Kings Park Road
West Perth, Western Australia